Shipping policy

Bloom Cosmetics Shipping Policy

At Bloom Cosmetics, we partner with major international shipping carriers including FedEx, DHL, UPS and EMS who work with local couriers — allowing us to ship directly to your door and proudly offer worldwide shipping.

Payment & Verification

You will be charged at the time your order is placed. All payments are subject to verification and approval before shipping and may take several days to process. To help prevent fraud, orders with incorrect billing information or those requiring additional verification may be delayed or cancelled.

Shipping Process

We require 2–5 working days on average to fulfill your order and hand it off to our carrier. Some items may take longer, especially around major holidays (up to 10 days) or if popular items are experiencing stock availability issues.

Once your order has begun processing through our shipping department we are unable to make any changes, including address changes. We will only ship to the address provided at checkout. We ship on business days only — no shipping on Saturdays, Sundays or holidays. Once your order has shipped, you will receive a Shipping Confirmation email.

For orders with multiple items, products may be shipped separately and received on different dates due to differences in our fulfillment partners' locations.

Tracking

All orders are processed with tracking numbers. You will receive an email with your tracking number once your order has been dispatched to the carrier. Please note that it can take several days for tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no tracking information available, please contact us at Gotaelber98@gmail.com.

Estimated Delivery Times

Shipping times vary by location. Specific delivery dates are not guaranteed. The following are estimates in business days and do not include our 2–5 day processing time:

  • United States — 2–5 Business days
  • Canada & Europe — 14–16 Business days
  • Australia & New Zealand — 10–21 Business days
  • Mexico, Central & South America — 15–30 Business days

While we do everything we can to ensure timely delivery, Bloom Cosmetics cannot be held responsible for conditions beyond our control such as customs clearance procedures, holidays, severe weather, labor disputes or other interruptions that may cause delays beyond our original estimates.

Duties, Taxes & Other Fees

International shipments may be subject to import taxes, duties and/or customs clearance fees levied once a shipment reaches the recipient's country. These fees are the sole responsibility of the recipient. Bloom Cosmetics has no control over these charges and cannot predict what they may be. If a shipment is refused and returned, you will be responsible for any import taxes and return shipping costs incurred. For questions, we recommend contacting your local customs office.

Lost, Stolen or Damaged Packages

Bloom Cosmetics is not responsible for lost, stolen or damaged packages. If your tracking information shows your package was delivered but you have not received it, please report it and file a claim directly with the shipping carrier. Please note that we utilize timestamp and delivery confirmation information from the carrier when reviewing any damage or return requests, and we may not be able to honor your claim if it is not reported promptly.

Wrong Address Disclaimer

It is the responsibility of the buyer to ensure the correct shipping address is entered before submitting an order. We begin processing orders immediately and are unable to make any changes after an order has been placed. Please double-check your address at checkout to avoid any delays or issues.

Feedback

We love hearing from our customers! If you have any questions, feedback or concerns about your shipment, please don't hesitate to reach out to us at Gotaelber98@gmail.com. We take your feedback seriously and are always working to improve.